1) My wooden frame sunglasses can extend further after opening up the arms. Are my sunglasses broken?
- No, your sunglasses has a metal hinge with a spring design. It's purpose is to provide flexibility for narrow and wide faces. It also provides security so that you have a lower risk of breaking the bamboo arms.
2) Do you offer non-polarized bamboo sunglasses?
- We only offer polarized sunglasses, because we believe in protecting and preserving your eyes.
3) Do you provide retail or dropshipping opportunities for your wooden sunglasses?
- We do provide retail and dropshipping opportunities for businesses. Please E-mail us at email@example.com for requirements.
4) Do you ship your bamboo sunglasses internationally?
We do ship internationally to Australia, Belgium, Canada, China, France, Germany, Hong Kong, Italy, Japan, Mexico, New Zealand, South Korea, Taiwan, Thailand, and United Kingdom through USPS.
Shipping rates may vary depending on where you are located. We offer two international shipping options:
- USPS First Class International Shipping - Expect 1-3 weeks for delivery.
- USPS Express International Shipping - Expect 3-7 days for delivery.
- In our website, we provide currency selection to display prices in different regions. Please keep in mind the currency exchange rate when ordering from us. Customers are responsible for international customs duty fees and taxes.
- Lastly, once the order is placed, expect 1-5 business days for us to ship. We are not responsible for delays due to customs.
5) Do you offer promotional opportunities?
- Yes we do! Please E-mail us your social media accounts such as Facebook, Instagram, Twitter, YouTube, and etc at firstname.lastname@example.org . You do not need to have all of the social media accounts; however, you do need a large active following. We will review your accounts and require verification that the accounts do belong to you. Once we determine you are a perfect fit, we will provide any wooden frame sunglasses from our store for free for you to promote. Lastly, you will earn commission when customers use your discount code.
6) Do you guys offer discounts?
- We do offer 15% off discount if you sign up for our E-mail list. Do not worry! We will not spam your E-mail with useless information. We will only send E-mails regarding new arrivals, enticing discounts, and special offers. So do not miss out on this opportunity!
7) I have multiple discounts, can I use them all for one purchase?
- No, you can only use one discount code per purchase.
8) Do you sell Aviator?
- We do not sell Aviator sunglasses at this moment. We will plan to stock aviators in the near future. Sign up on our E-mail list and get an early heads up on the new inventory update.
9) Does your sunglasses float on water?
- Our full wooden sunglasses float on water. Check out our Beach Side Collection and Coffee Wood sunglasses. Our wooden sunglasses with plastic frames do not float.